Attorney General sues Allentown home improvement company, alleging deceptive business practices


The condition lawyer general’s place of work has filed accommodate in opposition to an Allentown residence advancement firm, accusing it of deceptive, high-tension revenue procedures.

Curtis Complete Services, Inc., took benefit of shoppers — a lot of of whom had been aged and lived by yourself — by making use of deceptive tactics to trick them into having to pay for unneeded function, Legal professional Common Josh Shapiro mentioned in a news release.

The go well with names the business and two workforce, manager Richard Price tag and subject supervisor Matthew Value.

“Curtis Whole Company flat out lied to Pennsylvanians,” Shapiro stated. “They misinformed buyers about their correct to cancel contracts and in some occasions, refused cancellation outright. They used undesirable facts, partial facts, and dirty tips to pad their payments at the cost of older Pennsylvanians.”

The go well with charges that the company instructed buyers obtain solutions that were being avoidable and in some situations inappropriate for the customer’s house. Some consumers were being questioned to sign incomplete invoices that ended up later on filled out or altered by a Curtis worker, the go well with suggests, though shoppers who tried out to cancel contracts had been normally refused, and in some situations threatened with lawsuits.

The Price ranges allegedly utilised superior-strain and scare strategies to influence shoppers their well being and protection were at danger if they didn’t make encouraged purchases and insisted on beginning work straight away to discourage 2nd opinions.

Consumers have been offered the effect that they have been taking out a mortgage for house enhancement companies in a certain amount of money, only to later find out they had signed up for a credit score card and were responsible for buys in extra of the sum verbally agreed to, the match costs.

Shapiro’s news launch cited the circumstance of Kathy Reither of Northampton County, who termed Curtis Whole Company two days right before Christmas when her furnace was possessing difficulty.

“Curtis Overall Assistance created all these statements,” Reither explained. “All these points that were being mistaken with my furnace, that if he even tried using to thoroughly clean my furnace it was going to crumble. All lies.”

Individuals who feel they or household members may have been victims of misleading tactics by Curtis Total Services can file a criticism online with the Bureau of Client Security, e mail [email protected] or call 800-441-2555.

Buyers are also urged to talk to aged loved ones customers if they experienced a adverse knowledge with Curtis Overall Assistance and report any these problems to the Business of Legal professional General’s Bureau of Consumer Safety. 

Contractors who have data relating to the alleged company tactics of this organization ought to also contact the bureau, Shapiro reported.

The suit was submitted in Lehigh County Courtroom by deputy lawyers basic Melissa Kaplan and Shawn Bachman.


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