From October 1st, all homes should have started getting regular monthly instalments of a £400 grant to help pay their strength charges. This is aspect of the Government’s Strength Bills Assistance Scheme.
The grant is credited routinely to your account (£66 in Oct and November, and £67 from December to March) if you pay back by direct debit or regular credit rating. But numerous individuals with a traditional prepayment meter are lacking out amid large costs triggered by the raise in the energy selling price cap.
Energy aid vouchers
If you have a non-sensible prepayment meter, you will have been advised that you’ll acquire a voucher in the very first week of the thirty day period. This is possibly despatched by article or textual content/e mail, and you can redeem it in particular person when topping up.
On the other hand, numerous studies demonstrate that the power assist vouchers are not becoming redeemed – the post business office suggests just 60% of these suitable for vouchers have claimed them, reports BBC News (opens in new tab). Similarly, PayPoint has only 53% of 800,000 vouchers have been redeemed in the 28,000 retailers exactly where it operates electrical power top-up facilities.
With inflation at a 40-12 months superior, enhanced costs, and every person searching for methods to help you save electrical power at residence, it seems outstanding that the electrical power aid vouchers (which expire following three months) are likely unclaimed. Nevertheless, there are various hurdles protecting against homes from benefiting from the scheme.
When MoneySavingExpert founder Martin Lewis asked on Twitter (opens in new tab), some spelled out that they hadn’t experienced any interaction from their suppliers and hadn’t acquired their vouchers due to the Royal Mail strikes. Other people hadn’t been capable to get hold of their gasoline company, in spite of chasing.
A different vital concern talked about was that consumers have been questioned to carry photo ID, like a driver’s license or passport, which means people with out one couldn’t assert their vouchers. If this is the case for you, a household bill or bank statement dated inside 12 months could be recognized.
The Office for Enterprise has explained to customers to have the credit history utilized to their meter as before long as achievable. There are many obstacles to the vitality assist vouchers but with the second instalment out there in November it’s properly worth persisting, chasing and tweeting your suppliers so you do not pass up out.